Own Brand Lead (FTC)

Own Brand Lead (FTC)

Contract type: Fixed Term Contract (12 months)

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Lead

Application Closing Date: Wednesday 20th May

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we’ve recently launched our AI Academy, providing a tailored AI learning journey for every colleague.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.


About the team and the role

The Own Brand Lead is responsible for leading the strategic direction of Ocado Own Brand product development and ongoing quality management. This role oversees existing Product Development, New Product Development (NPD) strategy delivery, and maintains high product standards through rigorous quality assurance and benchmarking.

The role also has accountability for managing market analysis, project management (including rollout of any design changes), and effectively leading and managing the team of developers. And requires expertise in stakeholder management and a proven track record in Own Brand management and project delivery.


What you’ll do

  • Manage Ocado Own Brand NPD and Review and Refresh strategy delivery

  • Lead Strategy Planning and its subsequent implementation

  • Oversee Product Development and product quality assurance

  • Conduct competitor market analysis

  • Product delivery project management

  • Manage and support the team, including people management

  • Responsible for effective Strategy Planning and Implementation

  • Accountable for the delivery of the NPD strategy and day-to-day brand management

  • Maintain product standards through Quality Assurance

  • Ensure successful Project Management and Stakeholder Management

  • Deliver specific project outputs like the Redesign rollout


Who you are

  • Deep-rooted interest in food and non-food quality development, with a passion for delivering great quality product on time and to budget

  • Expertise in strategy planning and implementation

  • Ability to adapt and overcome challenges in the product development process

  • Proficiency in competitor market analysis and product development

  • Ability to lead teams as well as manage people and stakeholders effectively

  • Experience in the successful delivery of multiple NPD projects concurrently

  • Proven background in day-to-day Own Brand Management


What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You’ll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.


Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.