Risk and Business Continuity Manager
Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 24 (3 days)
Level: Manager
Application closing date: Monday 31st March 2025
About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value.
We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.
About the team and the role
The Legal, Risk and Compliance team report into the General Counsel and manage a breadth of regulatory responsibilities. This role sits within the Risk and Compliance division of the team and plays a crucial role in protecting ORL by implementing and delivering an effective and positive risk framework incorporating applicable processes, methodologies and tools as well as managing the existing business continuity programme.
This role will prioritize and oversee risk mitigation by monitoring and evaluating existing and emerging risks and is the perfect opportunity to contribute to and be a part of Ocado Retail’s dynamic growth journey.
What you’ll do
- Ownership of the Risk Management Programme: Implement a bottom up and top down approach to risk management by engaging with the leadership team to identify their views of principal risks, and working bottom up with individual teams in key business areas to support them in the risk lifecycle (identifying, assessing, mitigating, monitoring, reporting), ownership of their risks and maintenance of the applicable risk registers whilst also ensuring the risk appetite is understood across the organisation so that business transformation and growth are managed within the acceptable tolerances
- Awareness: Promote a proactive risk awareness culture within ORL to improve engagement and understanding as well as continuous horizon scanning to identify emerging risks applicable to ORL.
- Stakeholder engagement: Develop qualitative and quantitative risk reports, using appropriate risk solutions, to present to the relevant committees on a timely basis whilst also ensuring regular engagement with risk owners in each business area to ensure consistency and accountability.
- Collaboration: Engage and coordinate with other functions both internally and externally to ensure alignment with process and understanding of risk appetite and tolerance for projects, audits and assurance plans..
- Business Continuity: Oversee and support the business continuity, disaster recovery, playbook and crisis management plans by reviewing and updating relevant documentation, undertaking tests and training whilst also identifying areas for improvement to streamline the process.
- Training: Support the development and delivery of training for risk and business continuity to colleagues, including annual refresher programmes and trainer-led sessions
Who you are
- Experienced in a 2nd line of defense Risk function with the ability to create and implement policies, processes, frameworks and reports
- Able to engage with senior management, with excellent interpersonal and communication skills and the ability to balance the needs of the business with legal, regulatory and contractual requirements.
- Organised and driven with the aptitude to protect the business and its information to ensure it is not compromised or exposed to unnecessary risk
We believe this role would be best suited to a seasoned risk / compliance / assurance professional interested in part-time roles, possibly as a step to a consultancy career.
What’s in it for you
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market leading family policies, mental health support, discounted gym memberships, dental insurance and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast everyday in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays , options to buy extra holiday, 2 weeks work from anywhere and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
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