Affiliates Manager
Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
Application closing date: Tuesday 29th April
About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.
We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.
About the team and the role
Ocado is looking for an experienced Affiliate Marketing Manager to develop and execute new customer acquisition strategies across affiliate partnership activations. This hands-on role requires in-depth digital marketing expertise, an excellent understanding of the UK publisher landscape, external network & stakeholder management and management of multi-million pound annual budgets.
Additional key skills of the role are a strong understanding of affiliate tracking methodologies, strong commercial acumen, negotiation skills, and existing relationships with key publisher partners. This role is best suited to someone who is highly organised with confidence in managing deadlines and a varied workload.
What you’ll do
- Working closely with the Digital Marketing channels to ensure weekly, monthly and quarterly targets are met and exceeded
- Own the Affiliate budget to ensure they are met and management appropriately
- Work closely with the Digital Marketing Lead to establish strategic priorities
- Own and develop relationships with key publishers and our Affiliate partner, activating as a key point of contact day to day
- Manage the partner relationship from start to finish, from onboarding, contracts, commission structures to reporting and payout
- Own the measurement, incrementality and reporting of the channel
- Lead ongoing optimisation of the channel, closely monitoring performance day to day
- Line management of Affiliate Executive
- Coordinate and book quarterly exposure plans across all publishers to secure presence for Ocado across a diverse range of publishers
- Work closely with Trade to ensure all key Ocado marketing moments are covered appropriately
- Work with your team to continually recruit and activate new publishers & technologies to support Ocado’s growth targets and future proof & diversify the channel
- Ensure publishers uphold a high standard and adhere to advertising guidelines
- Maintain a good profile within the Affiliate Industry, keeping up to date on industry trends and best practices
Who you are
- Strong experience in affiliate management and strategy execution
- Target driven with a strong commercial understanding and ability to report and make decisions based on marketing KPIs
- Good understanding on measuring full customer conversion path and data driven attribution models
- Must have hands-on experience
Desirable:
- Line Management experience
- Experience in an ecommerce or retail environment (FMCG advantageous)
- Experience with Microsoft Office, in particular Excel
- Experience marketing via other partners & platforms, including Google & Meta Universe
What’s in it for you
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.