Category Assistant – FTC
Contract type: Contract (6 months)
Location: Hatfield (Blended working – 3 days in the office)
Working hours per week: 40 hours
Level: Entry level
Application closing date: 17th December 2024
About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value.
We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.
About the team and the role
As a Category Assistant, you will provide administrative and commercial support to the Buying team for your category/categories. As part of the central Category Administration Team, you will also support the broader Buying team, as required.
You will be responsible for a variety of administrative and commercial tasks, with a key focus on accuracy, efficiency and proactiveness to ensure the product range and trading plans are optimised to support the overall Ocado Retail strategy and goals.
What you’ll do
● Ensure all administrative tasks assigned by the Category Administration Manager are completed ahead of the deadline and managed as agreed between the Buyer and Supplier
● Product set up of new product listings
● Maintenance of current product listings
● Set up / maintain promotions
● Media loading – review banners prior to Go Live on the webshop
● Supplier set up, onboarding, and management
● Price establishment / price changes
● Provides regular clear updates to senior stakeholders of status of administrative tasks, identifying any risks in advance and working to mitigate.
● Assist the Customer Centre in a timely manner with responses for customer queries.
● Work within critical path deadlines for all accountabilities, working at pace whilst ensuring accuracy.
● Support with training on an ad-hoc basis.
● Adhere to Ocado Retail values and comply with GSCOP and Competition Law.
Who you are
● Minimum GCSE or equivalent requirements
● Strong administrative and organisational skills
● Microsoft Office literate
● Previous experience in a fast-paced retail or buying environment preferable
At Ocado Retail we’re passionate about building careers and skills by giving people access to new and diverse opportunities. If you don’t tick all the boxes above but have a curious mindset, a passion for learning and adaptable skills to bring to the role, we still want to hear from you!
What’s in it for you
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market leading family policies, mental health support, discounted gym memberships, dental insurance and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast everyday in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.