Tax Manager (Part time)

Contract type: Permanent

Location: Hatfield  (Hybrid working – 2 days in the office)

Working hours per week: Part-time (24 hours, open to discussion)

Level: Manager

Application closing date: Monday 6th October 2025

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

 

About the team and the role

 

At Ocado Retail our Finance team plays a critical role in supporting the business to drive forward. Reporting to the Financial Reporting & Controls Lead, the Tax Manager is responsible for overseeing all tax-related matters for the company, ensuring compliance with all relevant UK tax laws and regulations. This role involves Corporation Tax planning, compliance, and reporting, as well as providing advice on VAT, Employment Taxes and Customs & Excise duties.

 

What you’ll do

 

• Tax Compliance and Reporting: You will be responsible for the preparation and submission of various tax elements, including the UK Corporation Tax return for Ocado Retail Ltd (currently using AlphaCT), quarterly Corporation Tax instalment payments. In addition, review the monthly VAT return before it is submitted to HMRC and provide advice on the calculation of the annual PAYE Settlement Agreement payment.
• Tax Planning and Strategy: Advise on the tax implications of business decisions and transactions and working with external advisers to maximise Corporation Tax relief and VAT repayment claims, as well as ad hoc projects. Preparation of current and deferred tax forecasts for the Ocado Retail Ltd budgeting and forecasting cycles.
• Tax Provision and Accounting: Work closely with the Financial Reporting team to ensure accurate financial reporting including preparation of the tax charge and tax disclosures for the Ocado Retail Ltd Annual Report and shareholder (M&S and Ocado Group reporting). 
• Tax Risk Management and Governance: Maintain and update Ocado Retail Ltd’s tax risk register and work with the Financial Controls team to manage tax risk and comply with SAO requirements. Drive improvements to tax policies, processes and training of non-specialists. Work with the Finance Transformation team and external advisers to drive innovation through tax technology. Annual update to the Ocado Retail Ltd Tax Strategy.
• Stakeholder Communication: Act as the main point of contact for stakeholders both internally and externally, including tax advisers, auditors and HMRC. Provide tax updates to the Ocado Retail Ltd Audit Committee annually or as required. Communicate complex tax information clearly to non-tax professionals.

 

Who you are

• Accounting and/or taxation qualification (CTA/ACA/ACCA)
• Strong understanding of relevant changes to the tax compliance landscape
• Technical awareness and understanding of current and future requirements.
• Proficient in Microsoft Excel and Word with experience of tax systems
• Experience of grocery retail/FMCG is desirable, particularly VAT
• Excellent communication skills and ability to build relationships with key stakeholders, both internal & external to the business
• A proactive individual that is passionate about driving change and maximising opportunities

 

What’s in it for you

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

 

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call. 

 

Everyone’s welcome

We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Supplier Insight Analyst

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Associate

Application closing date: Monday 22nd September 2025

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

 

About the team and the role

Data & Insight

Data & insight is at the heart of the Ocado retail grocery team – from advising the buying team on promotions to run and products to range, to understanding how our customers buy their weekly shopping, though to building models for new loyalty schemes and personalised marketing campaigns – data and insight are critical to everything we do. We want our analysts to become experts in their areas as well as have the skills needed to produce great insight. We therefore run regular training sessions on the key tools needed – choosing visualisations, presentation skills, SQL, VBA and more.

Role Summary

Are you smart and numerate, with a passion for understanding what motivates consumers?  Are you commercially astute with a passion for FMCG or Retail? Are you able to extract insights from data and explain complex problems in a simple and clear way? Do you have the commercial awareness to weigh up multiple factors when making recommendations? Are you great at managing multiple stakeholders?

 

As a Supplier Insight Analyst, you will be a member of the Grocery Insight Team, dedicated to working collaboratively with one of our largest suppliers to learn as much as we can about our shared customers. How do customers decide what products to buy? How do they find them on site? What can we do to increase brand loyalty? The role will involve extracting, manipulating and analysing data to make critical recommendations both internally and externally.

 

What you’ll do

Extracting, manipulating and analysing data to provide critical management information to enable decision making on the key questions facing the retail team & suppliers.

• Drawing out the commercial implications of pieces of analysis and provide concise summaries to senior management.
• Writing SQL code to extract appropriate data from our Oracle and BigQuery databases.
• Working directly with external stakeholders.
• Working collaboratively with both external and internal trading teams to drive growth for both

 

Who you are
 

• Numerate and analytical thinking with experience in retail or consumer-facing FMCG
• Commercial awareness and problem-solving ability
• Curiosity about customer motivations and human behaviour
• Strong communication, teamwork and influencing skills
• Excellent Excel skills and experience with SQL
• Strong communicator (both written and verbal)
• Excellent stakeholder management
• Numerate or Technical Degree (2:1 and above), with Mathematics A Level (or equivalent) Grade B or above
• Tableau experience would be advantageous

 

What’s in it for you

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

 

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call. 

 

Everyone’s welcome

We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Talent and Performance Lead

Contract type: Permanent

Location: Hatfield  (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Lead

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value. 

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

About the team and the role

We are looking for a dynamic and strategic Talent & Performance Lead to join our People team. Your mission is to cultivate high-performing teams through building world class retail and ecommerce skills, developing our leaders and nurturing our high potential people. 

This is a critical role that will shape the capabilities of our people and leaders, directly impacting our ability to innovate and scale. You will be dedicated to promoting a culture of ongoing learning, accessibility, inclusion, and leadership excellence, ensuring our talent practices are fit for a creative, technology-driven environment.

What you will do:

You will be responsible for driving our talent and performance agenda through three core pillars:

1. Specialist Skill Building & Capability Frameworks:

Partner with business leaders to conduct learning needs analyses, identifying the critical technical and functional skills required for future success.

Design and implement innovative and blended learning solutions (digital learning, workshops, on-the-job frameworks) to close key skill gaps.

Establish clear metrics and employ data and analytics to continuously evaluate the efficacy of all development initiatives.

2. Leadership Development:

Own and evolve our leadership development framework, ensuring it equips leaders at all levels—from emerging leaders to Director —with the skills to lead effectively.

Manage the end-to-end facilitation and programme delivery of our leadership development programmes 

Integrate coaching and mentoring into our leadership culture, acting as a trusted coach for leaders and teams.

Ensure all leadership initiatives are aligned with Ocado's values and drive the desired behaviours for a high-performance culture.

3. Talent Acceleration & Performance Culture:

Design and lead targeted interventions to accelerate the development of our high-potential and high-performing talent, ensuring a robust leadership pipeline.

Create bespoke development journeys for identified talent, utilising a blend of stretch assignments, mentoring, specialised coaching, and exposure to critical business challenges. 

Evolve our objective setting and performance frameworks to not only drive accountability but to foster a culture of continuous growth, coaching, and forward-looking development conversations.

Measure the impact and ROI of talent interventions, tracking the career progression and performance uplift of program participants to continuously refine our approach.

Who you are:

We are looking for someone with a unique blend of strategic thinking, creativity, and a relentless drive for execution. You will have:

• Deep Talent & Performance Expertise: A thorough knowledge of performance and talent management, with proven experience in a similar role. You have a track record in L&D, Organisational Development, or Talent Management.
• Strategic & Data-Driven: You use data and analytics to influence decisions and connect talent initiatives directly to business outcomes.
• Expertise in Leadership Development: You have demonstrable experience in leadership and executive development, with a passion for building strong leaders.
• Exceptional Programme Management: You are highly organised, adept at managing multiple complex projects simultaneously, and can deliver high-quality work at pace.
• A Start-up Mentality: You are proactive, hands-on, and resourceful. You thrive in a dynamic environment, are comfortable with ambiguity, and have a bias for action and experimentation.
• Future-Focused Curiosity: You have a genuine passion for emerging trends, particularly the application of AI in learning, performance, and skill development.
• Inclusive by Design: You have a dedication to promoting a culture of accessibility and inclusion, ensuring all programmes and frameworks are equitable and accessible for all.

 

What’s in it for you

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

 

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call. 

 

Everyone’s welcome

We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Construction Lead

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Lead

Application closing date: Friday 3rd October 2025

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

 

About the team and the role

We are seeking an experienced and highly motivated Construction Lead to oversee and lead various construction projects, including the development of new Customer Fulfilment Centres (CFCs) and spokes, as well as property improvements within the existing UK portfolio. The ideal candidate will be responsible for ensuring these projects are completed on time, within budget, and to the highest standards. The role involves strategic planning, budget management, and coordination with multiple stakeholders to enhance the capacity and efficiency of our property network.

Ocado Retail is in a strong position to grow sales and profitability and the Construction Lead has to be passionate about property development and owning the delivery of build projects to help the business achieve this growth. 

Delivering profitable growth with our capacity requires interacting with a wide range of stakeholders across areas of Ocado Retail (e.g. Network Development, Property, Legal, Finance, Operations) as well as Ocado Group (Solutions Development, Commercial, Construction Engineering). Therefore, being able to flex your style and influence depending on the audience is crucial.

 

What you’ll do

Procurement strategy and compliance

• Create procurement strategy and tender process for construction
• Own compliance and proficiency with CDM regulations

Budget Management:

• Create and own the budget for all construction projects of between £1-100m.
• Ensure projects are delivered on time and within the allocated budget.
• Scrutinise and challenge the scope and costs of construction projects to ensure a strong return on investment.
• Seek opportunities for cost savings without compromising quality.

Project Delivery:

• Coordinate and document user requirements, aligning them with project goals.
• Manage the end-to-end delivery of construction projects, ensuring they meet user requirements and current regulations.
• Manage dilapidation assessments and oversee the completion of dilapidations projects.

Design and Planning:

• Support the design process for new CFCs and spokes.
• Work closely with property acquisition teams to support the property procurement process.
• Liaise with planning consultants to meet all planning requirements.
• Identify and organise necessary surveys for construction.

Efficiency and Value Engineering:

• Challenge the project scope to ensure requirements are identified and met while identifying cost-saving opportunities.
• Identify value engineering opportunities and integrate them into the user requirements for build.
• Seek and implement opportunities to increase the capacity and efficiency of the property network.

Contract Management:

• Take ownership of design and build contracts, ensuring they are executed effectively and efficiently.

Who you are

• Proven knowledge of different property procurement methods, including their various advantages and disadvantages.
• Demonstrated experience in the delivery of multi-million-pound capex developments.
• Experience of duty holding for meeting compliance obligations and proficiency with CDM regulations
• Preferred experience in building warehouses.
• Strong financial acumen with the ability to manage and control large budgets.
• Excellent communication and negotiation skills, with the ability to influence stakeholders at all levels.
• Strong project management skills with a track record of delivering projects on time and within budget.
• Ability to identify and implement cost-saving measures without compromising quality or the programme.
• Strong negotiation and influencing skills.
• Problem-solving abilities and a proactive approach to challenges.
• Detail-oriented with strong organisational and multitasking skills.
• Strong financial acumen with the ability to manage and control large budgets.
• Ability to work under pressure and meet tight deadlines.
• Leadership skills with experience managing teams and coordinating with various departments, contractors and professional teams.
• Proficiency in project management software (e.g., MS Project, Primavera).
• Strong understanding of construction methodologies, materials, and legal regulations.
• Ability to read and interpret architectural and engineering plans.

Qualifications

• Bachelor’s degree in Construction Management, Civil Engineering, Architecture, or a related field. A Master’s degree or additional certifications in project management is a plus.
• Professional certifications such as PMP (Project Management Professional), CCM (Certified Construction Manager), or similar credentials are highly desirable.

 

What’s in it for you

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

 

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call. 

 

Everyone’s welcome

We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Digital Content Manager

Contract type: Permanent 

Location: Hatfield  (Hybrid working – 3 days in the office)

Level: Manager
 

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value. 

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

About the team and the role

We want to make the shopping experience for our customers as simple, smart and inspiring as possible, whilst hitting commercial goals.

As a Digital Content Manager, you will be responsible for the management, coordination and implementation of the defined onsite content strategy, delivering the content plan for each part of the site, ensuring enhancements to the customer journey to drive brand enhancements and deliver commercial results. This role ensures we are utilising content to inspire customers and allow them to shop smarter, whilst keeping shopping simple and protecting our retail media revenue.
 

What you’ll do

• Commercially leverage content to drive sales, utilising new features delivered through OSP and identifying areas of the site to prioritise for content creation
• Own the delivery of content for Ocado.com across multiple teams, ensuring a seamless journey for customers across product categories and across campaigns to optimise sales and customer experience.
• Drive innovation and provide inspiration for our customers through continually thinking through new ways to shop that drive conversion and sales, looking for new ways to inspire customers through content.
• Building strong relationships with internal teams as well as key suppliers, including M&S, to utilise supplier knowledge and help to identify upcoming category and mission trends to generate content.
• Evaluate and react to competitors’ content initiatives.
• Drive forward with insight into the metrics of success and tracking of impact of content, including clear input into CRO testing plan to continually test and learn.
• Build and drive forward continuous improvement in overall content strategy, including processes to source, manage and effectively maintain content on site.
• While this role does not have a direct team, the role would be required to matrix manage cross functionally across Creative, Commercial and Ecommerce to optimise both the customer experience and media opportunities.

Who you are

• You will be an experienced leader, with experience in an online or e-commerce role, within a retail business. 
• You will have a deep understanding and experience of optimising customer journeys.
• Customer focused, with a great commercial acumen and understanding. 
• Strong analytical and data skills.
• Highly organised with a collaborative working style, able to influence at a senior leadership level.
• Excellent communication skills and a good decision maker.
• Strong market awareness of technologies and tools within the customer experience and content space. 

At Ocado Retail we’re passionate about building careers and skills by giving people access to new and diverse opportunities. If you don’t tick all the boxes above but have a curious mindset, a passion for learning and adaptable skills to bring to the role, we still want to hear from you! 

What’s in it for you

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call. 

Everyone’s welcome

We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Facilities Assistant

Contract type: Permanent
Location: Sunderland City Centre, SR1 3AD – easily commutable via car, metro, train and bus
Working hours per week: 40

Why not look at our TikTok, to see and hear more about life at the Customer Hub!

About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role

This is a new role and opportunity at The Hub in Sunderland. Joining the team you would be contributing to the smooth operation by handling a variety of tasks, including maintenance to office support, repairs and general upkeep. Our key focus is to provide a safe and functional work environment delivering a high level of customer service.

This role will require someone to work within a team as well as working on their own initiative.  You will join us at a very important time of the year as we work through our customer transformation plan. 

What you’ll do

• Facilities maintenance and minor repairs – working with 3rd parties managing all services (M & E, catering, cleaning, waste management, etc) repairing minor repairs, logging faults and following up on resolutions
• Administrative support – access control, car parking permits, stock inventory
• Deliveries/Vending – To receive and stock take all shopping and miscellaneous orders and cross check against receipts and delivery notes daily
• Event management support – support various  events throughout the year
• Health & Safety – Contribute to the overall H & S framework and policy

Who you are

Essential soft skills

• Strong organisational skills
• Problem solving ability
• Communication skills
• Time management
• Positive attitude

Essential technical skills

• Maintenance and repairs
• IT
• Business systems

Desirable skills

• Health & Safety awareness
• M & E experience

What’s in it for you
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Healthcare Cash Plan with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount
Never miss the moments that matter: 33 days holiday including bank holidays & options to buy extra holiday.

Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.

Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

 

Finance Business Partner (5 Month FTC)

Contract type: Fixed Term Contract (5 Months)
Location: Hatfield  (hybrid working – 3 days in the office)
Working hours per week: 40 hours
Level: Senior
Application closing date: Monday 29th September 2025

About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value. 
We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

About the team and the role

The Commercial Finance team has exposure to the heartbeat of how our business trades and plays a key role in delivering on our financial objectives. This team provides insight, value add and reporting for both Ocado.com and Zoom by Ocado. It’s an exciting time to join the Commercial Finance Team as we head into a pivotal period of accelerated growth and continue to Raise the bar for both our finance and commercial colleagues.

Reporting to the Senior Finance Manager, you will be responsible for supporting the Fresh team, providing financial expertise and challenge to the commercial teams in order to deliver profitable growth for Ocado retail. This includes evaluating cost structures, tenders and joint business plans, as well as day to day trading decisions, like pricing and promotions

What you’ll do

You'll partner your functional area to support leadership make the right decisions, and play a critical role in identifying, recommending, and concluding on business opportunities to create value

• Be the trusted business partner for the 2x Trading Managers and the Fresh Commercial Director
• Support with providing regular, robust and insightful reporting around trade performance, understanding mix vs rate analysis and how the various brands are driving performance
• Make complex financial scenarios easy for non-financial colleagues
• Working with our data insight colleagues, cut through the data to enable better & faster commercial decision making, ensuring we provide our customers with the most comprehensive and compelling ranges
• Work closely with the supporting function in the preparation and review of budgets and forecasts 
• Play a key role in developing and following up on ‘gap closing’ activities to ensure performance is delivered in line with expectations
• Support in annual business plans with suppliers to negotiate the best deal for Ocado, then monitor performance against agreed targets throughout the year, advising on course corrections if required
• Own the forecasting process for your category, making forecasting accuracy improvements and enabling key trade drivers to be understood
• Month end support by providing the central team with accruals and accurate supplier income outturn
• Identifying and Implementing improvements to ways of working within the Commercial Finance Teams
• Evaluating and challenging new product launches, promotional activities new proposals/existing business to ensure profitability
• Participate in cross functional project groups
• Providing ad hoc Finance support
• Supervise and coach the SFA / analyst in the team leading them through

Who you are

• Qualified accountant with strong academics 
• Previous Retail experience advantageous
• Strong communication and influencing skills, ability to articulate financial data in a clear and transparent way
• Strong Excel skills and experience in building financial models
• Highly numerate and analytical with a keen eye for detail
• Deadline focused and goal oriented
• Enthusiastic to learn
• Able to build relationships with key stakeholders
• ‘Can do’ proactive approach 
• Dedicated to detail, quality and accuracy.
• Responds quickly to change, demonstrating a proactive and positive approach
• Ownership of results

What’s in it for you
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 
Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.  
Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call. 

Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Finance Manager – Operations

Contract type: Permanent

Location: Hatfield (Hybrid working -3 days in the office)

Working hours per week: 40 hours

Level: Manager

Application closing date: Wednesday 1st October 2025

 

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value. 

 

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

 

About the team and the role

This role will be joining the Operations Finance team, where we look after all things related to the management of our operational spend and performance, our supply chain and the development of our warehouse and delivery network.

 

The Finance Operations team are key business partners to the internal Operations team and work closely with our partners at Ocado Logistics and Ocado Solutions; we strive to provide best in class insight and analysis into operational spend & investments to help drive improved profitability. With exposure to senior stakeholders and management of more than £800m worth of operational costs it’s an exciting and broad role which has a real impact on the business.

 

Reporting to the Senior Finance Manager for Operations, the role is pivotal in challenging and analysing operational costs and fees, supporting on key strategic projects and business partnering across the business to support growth and profitability.

 

What you’ll do

 

• Ownership of key Operational and Fee costs lines totalling c£800m in annual spend
• Business partner Ocado Logistics and Ocado Solutions, tracking and challenging all costs for the Ocado.com and Zoom businesses 
• Lead the annual Operations Budget and 5 Year Plan processes and oversee the monthly forecasting process
• Business partner the internal Operations team to support the delivery of the business strategy 
• Support on key cross-functional projects to improve operational efficiencies and enhance the customer proposition, including the creation of detailed financial models
• Oversee month end processes and review monthly balance sheet reconciliations produced by the internal accounting function, implementing robust cost controls
• Line management responsibilities for the Senior Finance Analyst for Operations

 

Who you are

 

Essential

• Qualified accountant (ACCA, CIMA, ACA)
• Strong academics with demonstrated analytical skills and ability to learn quickly
• Experience of business partnering with senior and/or external stakeholders
• Strong communication, relationship building and influencing skills
• Ability to articulate financial data in a clear and transparent way

 

Preferred

• Enhanced Excel and financial modelling skills
• Previous Retail or Operational experience

 

What’s in it for you

 

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day and grow your skills and career in online retail. 

 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

 

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market leading family policies, mental health support, discounted gym memberships, dental insurance and more. 

 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast everyday in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.  

 

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere and lifestyle break opportunities. 

 

Our Hiring Process

 

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call. 

 

Everyone’s welcome

 

We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

 

Legal Counsel

Contract type: Permanent

Location: Hatfield (Hybrid Working)

Working hours per week: Part-time – 24-28 hours per week

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 
 

About the team and the role

At ORL we take Legal and Compliance seriously. The Legal and Compliance team is fully integrated across the whole business and we work closely with our colleagues to ensure they meet their strategic objectives. We are a small team, ambitious and curious, and we like to find innovative and commercial solutions to tricky legal problems.  The role of Legal Counsel is a key member of that team, reporting directly into the Head of Legal. This role provides commercial legal support including: advising and supporting the business on commercial contracts, data protection, general regulatory matters including consumer law, competition law and marketing guidelines, intellectual property and litigation / disputes.

What you’ll do

The Legal Counsel will support the business’s pursuit of its commercial ambitions in a legally compliant way.  Examples of the work undertaken by the legal team include the following:

• Responsibility for providing day-to-day legal advice to the business
• Effective business partnering which facilitates and supports proactive issue spotting and problem solving.
• Reviewing, drafting, negotiating and advising on a range of commercial contracts, including data processing agreements, contracts for goods and services, IT and software contracts.
• Advising on consumer laws and advertising and marketing laws.
• Advising on GSCOP and competition law.
• Advising on escalated customer claims.
• Advising on litigation matters.
• Developing and providing training to the business.
• Develop strong working relationships with key business functions.
• Remaining current with the latest regulations, trends and leading practices and responding accordingly.

Who you are

Minimum:

• Qualified solicitor with post qualification experience as a general commercial lawyer. 
• Sound commercial awareness and good communication skills.
• Pragmatic, commercial and risk-based approach.
• Flexibility and the ability to work both independently and as part of a team.
• Excellent attention to detail and organisational skills.
• Ability to work to deadlines and manage competing demands from various stakeholders.

Preferred (not required)

• Consumer law experience, preferably Retail.
• Experience of any one or more of the following areas: Competition law, Employment law, Groceries Supply Code of Practice, Data Protection.
• Private practice experience.

We encourage applications from all qualified individuals, including those who have taken a career break and are looking to re-engage in a professional capacity.

What’s in it for you

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call. 

Everyone’s welcome

We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Merchandising and Events Lead (Ecommerce)

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Level: Lead
Application closing date: Friday 29th August 2025

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value. 

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

About the team and the role

The Merchandising and Events Lead is responsible to lead a team in the management, coordination and implementation of the merchandising and events strategy, ensuring right first time implementation.

As a Lead role, you will be accountable for the overall success of the function, ensuring you are continually driving improvements and developments considering this from an internal as well as an overall customer perspective. With the goal of enhancing the customer journey, you will need to develop the overarching strategy and lead through others to deliver commercial and customer targets and support in achieving our overall business and strategic ambitions. 

What you’ll do

• Maximise online sales and profit through aligned merchandising and trading plans, leading on merchandising strategy and execution across trading activity and range changes.
• You will have full accountability for delivery of merchandising, campaign KPIs and objectives.
• Take full ownership for merchandising of the website, including executing all relevant promotions on time, contributing and executing the Customer Plan.
• Influence the shape and direction of onsite merchandising and optimisation, tactically for the short term, and strategically for the medium and long term – ensuring strong collaboration with all relevant collaborators. 
• Lead the implementation of category trading, ranging and merchandising strategy, managing the team to ensure overall success.
• Manage the quality and consistency of onsite experience and optimisation across the full onsite offer, including product ranging, imagery and content 
• Drive results and ongoing refinement of the customer journeys, search, navigation and taxonomy to ensure conversion funnel is optimised.
• Acts as the key liaison between Commercial, Trade Marketing, Content & Design and Ecommerce, creating required briefs and utilising insight to optimise inflight opportunities.
• Investigate and propose new sales generation and business efficiency opportunities, with ongoing awareness of market and third party opportunities.
• Feed requirements for new features and functionality into wider digital development and offsite teams to ensure best possible journeys across all touch points, including CRO opportunities.

Who you are

• A strong and experienced leader within a digital environment, with experience of defining and delivering initiatives that drive conversion. 
• A compassionate and experienced people leader, with experience managing medium sized teams, across multiple functions. 
• Have a deep and sound knowledge and understanding as well as experience of optimising customer journeys to achieve business objectives.
• Strong commercial acumen and understanding as well as strong analytical skills and data skills. 
• Collaborative, engaging and clear communication, with excellent stakeholder management skills. 
• Confident presentation skills, with the ability and confidence to large groups of stakeholders with varying levels of seniority..
• Keen interest and knowledge to keep up to date with the wider market, keeping an up to date awareness of technologies and tools within merchandising space. 

At Ocado Retail we’re passionate about building careers and skills by giving people access to new and diverse opportunities. If you don’t tick all the boxes above but have a curious mindset, a passion for learning and adaptable skills to bring to the role, we still want to hear from you! 

What’s in it for you

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market leading family policies, mental health support, discounted gym memberships, dental insurance and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast everyday in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays , options to buy extra holiday, 2 weeks work from anywhere and lifestyle break opportunities. 

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call. 

Everyone’s welcome

We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

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