Join the Hub
Our Ocado Customer Hub, that is. This is the friendly base from which we chat to our customers and help them out. Whether they have a question about an order or a driver needs directions for their next delivery, it all happens right here in the heart of Sunderland.
Live the Hub life
There’s always fun stuff happening at the Hub, like employer competitions and various events.
Benefits
- Salary reviewed every year
- Recognition program – Mint
- 23 days annual leave
- Enhanced Pension Scheme (with up to 7% matched by Ocado)
- Income Protection & Life Assurance
- 15% Ocado discount and 20% M&S discount
- Private Medical Insurance or Healthcare Cash plan
- Family Support
- Aviva Digital GP
- An extra paid day off for your birthday
- An additional paid day through our ‘Donate a Day’ program to complete charity work, as an individual or as part of a team.
We have 2 open roles.
Name ↑ |
Team ↓↑ |
Vacancy No. ↓↑ |
Employment Type ↓↑ |
Work Location ↓↑ |
Applications Close Date ↓↑ |
|---|---|---|---|---|---|
| Customer Hub Advisor (Compressed/Weekend Shift) | Contact Centre Operations (Sunderland) | 7722719 | Permanent | Sunderland | 28 May 2026 |
| Customer Hub Advisor (Late Shift) | Contact Centre Operations (Sunderland) | 7722841 | Permanent | Sunderland | 28 May 2026 |