Payroll Advisor & Analyst

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Associate

Application Closing Date: Tuesday 26th May 2026

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we’ve recently launched our AI Academy, providing a tailored AI learning journey for every colleague.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role

We are looking for a motivated individual who will be responsible for all areas of payroll for the business as well as supporting the central costs team with financial analysis & insight. You will be processing monthly & lunar payrolls for our head office & customer hub teams through our payroll system Cintra and building strong relationships with both internal & external stakeholders to ensure accurate and timely payroll operations. You will also have the opportunity to business partner with heads of department ensuring all people costs are within budget and to identify any opportunities and savings. You will be encouraged to review existing processes and drive continuous improvements across both payroll operations & central costs. The role will report to the Finance Manager.

What you’ll do

Monthly and Lunar Payroll:

• Checking and processing new starters, leavers & amendments (bonus pay, pay increase, sickness, overtime etc.)

• Checking and processing salary sacrifice schemes and deductions

• Pension processing and support

• Processing family leave agreements

• Preparation of P11d’s and PSA (PAYE Settlement agreements)

• General payroll related queries & supporting the People team with ad hoc queries

• Liaising with accounting team on monthly journals & balance sheet reconciliations

• Managing payroll controls & audit requests

• Support with continued payroll project work & ad hoc analysis
  

Finance Analyst:

• Business partner with cost centre owners / heads of departments to ensure accurate cost control & forecasting of people costs

• Liaise with the People team to ensure accurate cost centre mappings and people movements

• Raising POs for the Transactional Finance team

• Supporting the Finance Manager to review existing processes and implement improvements

• Drive continuous improvement in financial processes and reporting

Who you are

• Strong experience of working with monthly & lunar payroll

• Advanced knowledge of payroll processes, regulations and compliance standards

• Knowledge of Cintra Payroll / Sage HR

• Essential understanding of HR policies and processes related to payroll

• Experience working with financial systems (e.g., SAP, Oracle, Hyperion, or similar)

• Strong Excel skills (Vlookup, Pivot tables, Sumifs)

• Excellent communication and interpersonal skills with the ability to collaborate effectively across departments

• Great attention to detail and able to maintain high level of accuracy in their work

• Ability to work independently, prioritise workload, and meet tight deadlines

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You’ll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Customer Hub Advisor (Compressed)

Contract type: Permanent
Location: Sunderland City Centre, SR1 3AD – easily commutable via car, metro, train and bus
Working hours per week: 36 hours per week, over 3 days (Friday, Saturday and Sunday), between the hours of 8am-8pm, with hybrid working options after probation
Shift: Compressed
Salary: £26,184
Level: Entry level
Start Date: 29th June 2026
Application closing date: Thursday 28th May 2026

Why not look at our TikTok, to see and hear more about life at the Customer Hub!

About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value.

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role
We’re looking for Customer Advisors to join our fantastic team at our award-winning Customer Hub, situated on the newly developed Sunderland Riverside.

You will be the friendly voice and helpful hand for our customers, making their day brighter across a range of different channels, such as telephone, email and web chat. You’ll be building strong connections with your colleagues across the business too, because we know that teamwork makes the dream work!

At Ocado, we’re all about your career journey. From day one, we’ll empower you to ‘Challenge What’s Possible’ by investing in your growth with a comprehensive three-week induction programme, followed by a post training Grad Bay where you will be fully supported during your first time on the contact centre floor. From then on, you’ll have a clear career path for you to develop, with regular coaching sessions and a tailored leadership programme to support you every step of your Ocado journey.

What you’ll do

• Receiving customer contacts and resolving issues in a timely, effective, and polite manner.

• Treating all customers with empathy, and taking responsibility for finding a resolution to the issues.

• Ensuring that you fully understand the query and find the most appropriate course of action.

• Build rapport with the customer and manage expectations in line with company procedures and protocols.

• Proactively communicate with customers to resolve issues that may occur with customer deliveries.

• To liaise with other company departments to resolve customer issues that are outside the scope of the Customer Hub.

• Achieve individual and contribute to Customer Hub KPIs.

• Keep up to date and follow Customer Hub processes and procedures.

Who you are

• Aligned with our values – Always be curious, Bring your best self, Challenge what’s possible!

• Excellent telephone manner

• Great organisational skills

• Willingness to go the extra mile to help customers and colleagues

• Ability to work well under pressure and tight deadlines

• Using your initiative

• Ability to prioritise workload

• Desire to learn new skills

• Strong team player

Our Hiring Journey: What To Expect!

Upon applying, a member of our Talent Acquisition team will review your application. If successful, you will be invited directly to an Assessment Centre at our Sunderland HQ. This will be an opportunity for us to learn more about your experience and for you to see our environment firsthand and ask any questions you may have about us or the role.

Here’s what your interview will look like:
You’ll spend around an hour with us, split into two parts – one half will be spent meeting one of our team managers, with the other half being a workplace task with a laptop; a chance to show us your skills in action!

After the interview, our Talent Acquisition team will be in touch. If you’re not successful, we’ll provide you with some feedback. If you are successful, you’ll receive an offer letter with full details of your role and shifts.

Your first four weeks will be all about getting you up to speed with our fantastic training and induction programme. You’ll get familiar with our systems, processes, and the business. To ensure you have the best start possible, we ask that no annual leave is taken during your first four weeks. This period is dedicated to your training and induction, ensuring you feel fully supported before you dive into the role.

We look forward to meeting you and hopefully welcoming you to the team!

What’s in it for you
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Healthcare Cash Plan with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount
Never miss the moments that matter: Annual leave and bank holidays, as well as an additional day off for your birthday & options to buy extra holiday.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Customer Hub Advisor (Lates)

Contract type: Permanent
Location: Sunderland City Centre, SR1 3AD – easily commutable via car, metro, train and bus
Working hours per week: 37.5
Shift: Late (shift on rotation 14:00 – 23:00 and 15:30 – 00:00) 5 days out of 7 (reduced weekend work on rotation) with hybrid working options after probation.
Salary: £27,275
Level: Entry level
Start Date: Monday 29th June 2026
Application closing date: Thursday 28th May 2026

Why not look at our TikTok, to see and hear more about life at the Customer Hub!

About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role
We’re looking for Customer Advisors to join our fantastic team at our award-winning Customer Hub, situated on the newly developed Sunderland Riverside.

You will be the friendly voice and helpful hand for our customers, making their day brighter across a range of different channels, such as telephone, email and web chat. You’ll be building strong connections with your colleagues across the business too, because we know that teamwork makes the dream work!

At Ocado, we’re all about your career journey. From day one, we’ll empower you to ‘Challenge What’s Possible’ by investing in your growth with a comprehensive three-week induction programme, followed by a post training Grad Bay where you will be fully supported during your first time on the contact centre floor. From then on, you’ll have a clear career path for you to develop, with regular coaching sessions and a tailored leadership programme to support you every step of your Ocado journey. 

What you’ll do

• Receiving customer contacts and resolving issues in a timely, effective, and polite manner.

• Treating all customers with empathy, and taking responsibility for finding a resolution to the issues.

• Ensuring that you fully understand the query and find the most appropriate course of action.

• Build rapport with the customer and manage expectations in line with company procedures and protocols.

• Proactively communicate with customers to resolve issues that may occur with customer deliveries.

• To liaise with other company departments to resolve customer issues that are outside the scope of the Customer Hub.

• Achieve individual and contribute to Customer Hub KPIs.

• Keep up to date and follow Customer Hub processes and procedures.

Who you are

• Aligned with our values – Always be curious, Bring your best self, Challenge what’s possible!

• Excellent telephone manner

• Great organisational skills

• Willingness to go the extra mile to help customers and colleagues

• Ability to work well under pressure and tight deadlines

• Using your initiative

• Ability to prioritise workload

• Desire to learn new skills

• Strong team player

Our Hiring Journey: What To Expect!

Upon applying, a member of our Talent Acquisition team will review your application. If successful, you will be invited directly to an Assessment Centre at our Sunderland HQ. This will be an opportunity for us to learn more about your experience and for you to see our environment firsthand and ask any questions you may have about us or the role.

Here’s what your interview will look like:
You’ll spend around an hour with us, split into two parts – one half will be spent meeting one of our team managers, with the other half being a workplace task with a laptop; a chance to show us your skills in action!

After the interview, our Talent Acquisition team will be in touch. If you’re not successful, we’ll provide you with some feedback. If you are successful, you’ll receive an offer letter with full details of your role and shifts.

Your first four weeks will be all about getting you up to speed with our fantastic training and induction programme. You’ll get familiar with our systems, processes, and the business. To ensure you have the best start possible, we ask that no annual leave is taken during your first four weeks. This period is dedicated to your training and induction, ensuring you feel fully supported before you dive into the role.

We look forward to meeting you and hopefully welcoming you to the team!

What’s in it for you
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Healthcare Cash Plan with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount
Never miss the moments that matter: Annual leave and bank holidays, as well as an additional day off for your birthday & options to buy extra holiday.

Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Enterprise Integration Architect

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Senior

Application Closing Date: Monday 18th May 2026

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role

You will be joining the Enterprise Solutions Team as the technical authority and strategic leader for integration at Ocado Retail. This role is focused on high-level architectural design and oversight, ensuring our applications, platforms, and data pipelines work together securely, efficiently, and at scale.

You will be instrumental in shaping our technology landscape, working on exciting projects that include defining our MuleSoft Anypoint Platform strategy and designing hybrid cloud architectures with AWS and GCP. This is a key strategic role where you will grow your skills in enterprise-level governance, strategic planning, and sophisticated vendor management

What you’ll do

Strategic Architecture & Design:

• Define and enforce enterprise-wide integration standards, patterns (Pub/Sub, Request-Response, Batch), and best practices.

• Own the MuleSoft Anypoint Platform strategy, including API-Led Connectivity and C4E (Center for Enablement) maturity.

• Design hybrid cloud architectures that leverage AWS and GCP native services (e.g., Lambda, Pub/Sub, SQS, Eventarc) alongside Mulesoft.

Implementation Oversight & Vendor Management:

• Lead and govern the implementation of integration solutions, primarily executed by third-party development partners and internal teams.

• Act as the final escalation point for complex technical challenges across project lifecycles.

• Conduct architectural reviews and code audits to ensure performance, scalability, and security compliance.

Process Automation & Optimisation:

• Proactively identify opportunities for automation and direct the teams responsible for delivering efficient workflow solutions.

• Oversee the continuous monitoring of system health, performance, and integration stability to ensure optimal operation.

Governance & Security:

• Define and govern naming conventions, versioning protocols, and deployment guidelines for all integrations.

• Ensure that data privacy and security standards are embedded in all system connections and data exchanges, and validate compliance in all third-party deliverables.

Strategic Planning & Enablement:

• Develop and maintain the integration roadmap, ensuring it is aligned with the broader business and digital strategy as outlined in our IT Roadmap.

• Collaborate with Business Teams, Solution Managers and Key Stakeholders to translate business requirements into technical architecture for implementation teams.

Who you are

• Education: Bachelor’s or Master’s degree in Computer Engineering, Computer Science, Information Technology, or a related field.

• Experience: Extensive experience in technology architecture or integration engineering, with a significant focus on architectural design and strategy.

• Vendor & Project Management:

  • Proven experience managing and directing third-party development partners, offshore teams, and external vendors.

  • Strong skills in project oversight, quality assurance, and holding partners accountable to technical standards and timelines.

• Technical Acumen:

  • Expert-level knowledge of integration patterns and platforms (MuleSoft experience desired).

  • Expert-level knowledge of Cloud IaaS, iPaaS platforms (GCP, AWS).

  • A strong understanding of modern programming languages (e.g., Python, Node.js) and SQL, sufficient to effectively govern development work and perform code reviews.

  • Deep understanding of API protocols (REST, SOAP, GraphQL) and authentication methods (OAuth 2.0, JWT).

• Leadership & Communication:

  • Excellent communication and interpersonal skills to effectively articulate architectural vision and manage stakeholder relationships.

  • Strong problem-solving skills to define and resolve complex technical and organisational challenges.

  • Proven ability to work autonomously and proactively identify areas of opportunity.

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Own Brand Lead (FTC)

Contract type: Fixed Term Contract (12 months)

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Lead

Application Closing Date: Wednesday 20th May

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we’ve recently launched our AI Academy, providing a tailored AI learning journey for every colleague.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role

The Own Brand Lead is responsible for leading the strategic direction of Ocado Own Brand product development and ongoing quality management. This role oversees existing Product Development, New Product Development (NPD) strategy delivery, and maintains high product standards through rigorous quality assurance and benchmarking.

The role also has accountability for managing market analysis, project management (including rollout of any design changes), and effectively leading and managing the team of developers. And requires expertise in stakeholder management and a proven track record in Own Brand management and project delivery.

What you’ll do

• Manage Ocado Own Brand NPD and Review and Refresh strategy delivery

• Lead Strategy Planning and its subsequent implementation

• Oversee Product Development and product quality assurance

• Conduct competitor market analysis

• Product delivery project management

• Manage and support the team, including people management

• Responsible for effective Strategy Planning and Implementation

• Accountable for the delivery of the NPD strategy and day-to-day brand management

• Maintain product standards through Quality Assurance

• Ensure successful Project Management and Stakeholder Management

• Deliver specific project outputs like the Redesign rollout

Who you are

• Deep-rooted interest in food and non-food quality development, with a passion for delivering great quality product on time and to budget

• Expertise in strategy planning and implementation

• Ability to adapt and overcome challenges in the product development process

• Proficiency in competitor market analysis and product development

• Ability to lead teams as well as manage people and stakeholders effectively

• Experience in the successful delivery of multiple NPD projects concurrently

• Proven background in day-to-day Own Brand Management

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You’ll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Product Technical Manager – Ambient

Contract type: Fixed Term Contract (12 months)

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Manager

Application Closing Date: Wednesday 20th May

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we’ve recently launched our AI Academy, providing a tailored AI learning journey for every colleague.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role

The Product Technical Manager (12 months Maternity cover) has category responsibility for product, safety, quality and legality for the Ocado Own Brand range. This includes ongoing management of supplier due diligence and product performance. The role is responsible for maintaining supplier and product due diligence across the product category.

What you’ll do

• Managing all Product Safety, Supplier management, Product quality, compliance and internal and external reporting against the product category

• Manage the successful launch of the technical elements of Ocado Own Brand products.

• Ensure all Technical KPI targets are managed and reported against

• Support product incidents and manage complaints

• Maintain and update product specifications and QAS’s

• Keep up to date on all relating regulatory and technical challenges needed to ensure the Own Brand range is safe, legal and compliant at all times

• Implementing and retaining the company’s high technical standards across the category

• Engaging with stakeholders to maintain Product Safety, Compliance and Quality in everything we do

• Maintain all due diligence processes to ensure all Ocado Own Brand products are safe and legal

• Managing the category Own Brand supply base:

  • Product Quality monitoring and improvement plans

  • Maintain quality against QAS benchmark standards

  • Supplier audit

  • Building strong partnerships and developing efficient ways of working with the category supply base

  • Ongoing supplier risk assessment

• Engage on the Own Brand supply base for

  • Sustainability

  • Sourcing with integrity, including Human Rights

Who you are

• Minimum 5 years of Technical Management experience

• Food technology degree (or similar)

• HACCP Level 3 qualified (desirable)

• Level 3 Food Hygiene Certificate (desirable)

• Lead Auditor qualified (desirable or equivalent experience)

• Adept in product risk and crisis management

• Ability to interpret data and act upon it

• Adaptability and flexibility in an ever-changing environment

• Focus on quality, accuracy and attention to detail

• Highly organised and self-motivated

• Embedded knowledge of food law and product law

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You’ll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Recognition with a reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

L2 Buyer – Chilled Prepared Foods

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Buyer

Application Closing Date: Wednesday 13th May

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we’ve recently launched our AI Academy, providing a tailored AI learning journey for every colleague.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role

We’re looking for an exceptional Buyer to manage part of our Chilled Prepared Foods category. This role is focused on our pasta, sauces & pies assortments.

In this role, you will be a core driver of commercial growth, responsible for ensuring that your supply base and product range are optimised. You will also be responsible for identifying and delivering value-added innovation, strategic range decisions, and proactively responding to key consumer trends like health and sustainability. A critical part of the job involves managing complex supplier negotiations and playing an important role in delivering great value and quality for the customer.

You will proactively use data and insights to maximise performance, driving sales, profitability, and share growth, directly supporting the overall Ocado Retail strategy and goals.

Based within the Meal Solutions buying team, this role is at the forefront of delivering great value, quality, and innovation for the Ocado customers. The role is an ideal opportunity for a great buyer to expand the category through a mix of new challenger brands and big market-leading brands.

What you’ll do

Supplier Management & Strategy

• Build long-term, strategic supplier relationships, managing supplier performance and identifying potential new partners.

• Lead complex negotiations to agree upon and deliver market-leading Joint Business Plans (JBPs) that align with our customer plan and category strategy.

• Maximise commercial returns by leading negotiations on supplier-funded media and ensuring targets are consistently delivered.

Performance & Insight

• Be a data-driven decision-maker, using advanced insight tools to analyse and understand category performance issues and opportunities.

• Proactively drive data-led category growth and maximise overall commercial performance.

Range & Innovation

• Shape our future product and range requirements by conducting regular competitor website visits, reviewing customer insight, and tracking food trends.

• Source and launch customer/market insight-led ranges and product innovation, ensuring we deliver great value, quality, and a best-in-class proposition for our customers.

Who you are

• Experience in a buying role

• Strong negotiation skills

• Excellent commercial acumen

• Strong analytical and problem-solving skills

• Strong planning and organisational skills

• Proven ability to communicate and influence a wide range of audiences (internal stakeholders and external suppliers)

• A passionate foodie

• Experience in Fresh categories is preferred

Training and Development

Joining our Buying team provides access to our Commercial Academy, a comprehensive development program structured around three pillars: Buyer Induction, Specific Skills (Buying & Selling), and General Skills. You’ll gain access to external, advanced training such as Negotiation, as well as courses on Understanding Suppliers and Optimising JBPs. This whole program is designed to deliver a foundational and advanced skillset across essential commercial competencies.

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You’ll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Commercial Optimisation Manager

Contract type: Fixed Term Contract (until Feb/March 2027)

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Manager (Equivalent to Senior Buyer)

Application Closing Date: Wednesday 13th May

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we’ve recently launched our AI Academy, providing a tailored AI learning journey for every colleague.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role

As an integral part of the M&S Partnership team, this role is key in driving continuous momentum in our close relationship. We have an ambitious agenda of tapping into multiple cross-functional opportunities to maximise the benefit of M&S for our customers.

We’ll do this by creating further joint value, aspiring to grow M&S ahead of the total business on ORL, grow our joint market share, facilitate closer touchpoints to uncover efficiencies and better ways to collaborate all across the business.

You would be joining the M&S Partnership team to maximise the performance of the M&S proposition on Ocado. This role is replicated in the M&S structure, and both roles will help ensure we are maximising how we drive the performance of M&S online.

You will work most closely with M&S – we see our M&S counterparts each Wednesday and co-work at Waterside fortnightly. In addition, you will work closely with our trading teams and the newly created trade planners to align priorities and agree on action plans to optimise the performance of the existing M&S ranges, as well as ensure major transformations and campaigns land as strongly as possible. Our aim is to recreate the M&S magic in-store and online, and you will drive to execute this in line with in-store timings.

What you’ll do

• Be the M&S champion inside ORL and interpret data from multiple sources to identify and understand drivers of over- and under-performance

• Analyse and understand M&S performance online, create weekly/ monthly reporting & performance updates, and work with M&S to identify priority areas for deep dive analysis and commercial optimisation recommendations

• Build and run the agenda for the weekly partnerships meeting, shape the content for the Commercial Working Groups and support analysis and prep for the bi-monthly Top to Top Steer Co

• Align with M&S on the category visibility priority plans and calendar of execution

• Work closely with merch to build execution plans for all levers across the site, heroing M&S and maximising OSP opportunities to test and learn

• Collaborate with our M&S partnership lead in Customer to ensure strong ways of working with M&S Marketing, and to align trade & campaign plans as much as possible

• Facilitate delivery of the M&S & ORL joint commercial objectives and support execution through workstreams (NPD and range extensions, optimising M&S cat trans on Ocado, improve availability, improve ways of working)

• Support M&S in building internal capabilities to understand performance and trading on Ocado using Beet and customer research

Who you are

• Collaborative: Building relationships is one of your strengths. Whether it’s within your team, with your stakeholders, or with the wider community, you realise the importance of working together to deliver successful outcomes

• Commercial: Have a strong understanding of how to drive performance on site, ideally with experience utilising the range of tools and merch levers available

• Analytical: Able to proactively seek out data sources, interpret data and identify key drivers for performance, and make compelling recommendations to stakeholders

• Rigorous: Strong attention to detail and ability to prioritise workstream based on commercial performance gains

• Results-oriented: Able to consistently deliver against KPIs within an evolving landscape

• Customer-focused: Putting your customers at the heart of everything you do

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You’ll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Ecommerce Manager – AI & Retail Media

Contract type: Fixed Term Contract (6 Months)

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Manager

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role

The Supplier Funded Media (SFM) team is responsible for the delivery of supplier media hosted on the ocado.com site. We balance the needs of the business alongside the requirements of the suppliers whilst always ensuring the customer is at the heart of all that we do.

We are looking for an AI-forward Manager to lead the intelligent transformation of our Supplier Funded Media (SFM) operations. You won’t just be managing tasks; you will be the architect of AI-driven workflows, utilising tools like Gemini, LLM, Monday.com and FigmaBuzz to architect a technical transformation, automate high-volume media execution, and unlock strategic capacity for the entire team.

This person will work closely with the SFM Manager to lead the team to deliver media on time and in full, supporting the overall strategy to grow supplier funded media opportunities. This person will be integral to ensuring we successfully deliver against supplier expectations, with the focus on improving the colleague, supplier & customer experience wherever possible. In 6 months, you will leave a legacy by fundamentally changing how the UK’s largest online supermarket handles media. This is a fast-paced implementation role perfect for someone who wants to prove the ROI of AI in a Tier-1 retail environment

What you’ll do

• Map complex media lifecycles and architect automated end-to-end solutions.

• Build out a delivery plan to ensure measurable changes are rolled out over the 6 month contract period

• Utilise available tools (eg Gemini, Monday.com, FigmaBuzz) to implement AI driven workflows

• Act as the bridge between Commercial stakeholders and Engineering to deploy proprietary AI integrations.

• Work closely with the SFM Manager to lead the team to deliver media on time and in full

• Work with stakeholders across the business to develop an understanding of supplier funded media and associated business improvement projects

• Working with Commercial and Ocado Ads, you will upskill and spend time building knowledge of E-commerce to help support the connectivity of both teams

• Influence and ensure teams within Ecommerce are accountable to deliver the requirements of the retail and content plans

Who you are

• Strong knowledge of AI and Automation tools with experience implementing AI workflows

• Proven ability in prompt engineering and a deep understanding of how to structure logic within AI workflows

• Experience with workflow orchestration tools and connecting disparate APIs to create seamless end-to-end automations

• Experience in project management and/or business improvement initiatives

• Passionate about making change and creating efficiencies

• Organised and great stakeholder management skills – you will have the capability to plan strategically and deliver plans through influencing cross functional teams

• Strong knowledge of ecommerce and supplier funded media

• Strong communicator, influencer and problem solver

• Ability to use insights and data to make commercially driven decisions

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Senior Front End Developer

Contract type: Fixed Term Contract (7 Month FTC)

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Senior

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we’ve recently launched our AI Academy, providing a tailored AI learning journey for every colleague.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role

We are looking for a Senior Front End Developer for a 7-month impact-driven contract. At Ocado Retail, we operate with the pace and autonomy required to lead the industry. This role is for a technical leader who thrives in a fast-moving environment and can juggle multiple priorities without losing sight of code quality or business objectives.

You will be the bridge between engineering and the wider business. We need an expert who leverages AI tools like Gemini and Claude to automate the mundane, allowing them to focus on high-level strategy, building strong stakeholder relationships, and ensuring our A/B testing suite is robust and error-free.

What you’ll do

• Cross-Functional Partnership: Build and maintain strong relationships not just with engineers, but with Product, Design, and Data teams. You will act as a technical consultant to the wider business, explaining complex frontend trade-offs in clear, non-technical language.

• Technical Quality & PR Ownership: Lead the Pull Request (PR) process. You will provide direct, actionable feedback to engineers to ensure code is clean and performant, maintaining the trust our users have in our platform.

• Managing Pace & Priorities: Comfortably switch between feature development, urgent bug fixes, and long-term automation projects. You can manage multiple workstreams effectively, ensuring we maintain momentum without sacrificing stability.

• AI-Enhanced Development: Actively use and advocate for AI-driven workflows. You will leverage AI tools for complex logic problem-solving, code refactoring, and automating documentation to significantly increase team velocity.

• Hands-on QA & Reliability: You are responsible for the end-to-end quality of frontend releases. This includes performing manual functional testing and writing automated unit/E2E tests to ensure “zero-defect” deployments.

• Safe A/B Testing: Architect and oversee experimentation logic. You will ensure tests are technically sound, reducing downtime and preventing performance regressions, upholding our commitment to data-driven excellence.

Who you are

• Senior JavaScript Mastery: Expert-level knowledge of modern JS/TS and [React/Next.js] with a deep understanding of browser performance.

• Exceptional Relationship Skills: A proven track record of collaborating with non-technical stakeholders (Product Owners, UX Researchers, Marketing) to drive business value.

• AI Power User: Extensive experience using Gemini, Claude, and GitHub Copilot to optimize the development lifecycle – from writing unit tests to debugging complex state management.

• Leadership & Values: Proven experience leading teams in high-velocity environments. You embody Trust through your technical decisions and Pace through your delivery.

• Full-Cycle QA Mindset: You take pride in shipping bug-free code and are proficient with testing frameworks like Playwright, Cypress, or Vitest.

• Diplomatic & Direct: Comfortable giving firm technical feedback to engineers while maintaining a collaborative and supportive relationship with the wider business.

• Resilient & Organised: Able to stay productive while handling context-switching across different projects and stakeholders.

• Proactive Communicator: You don’t just solve problems; you keep everyone informed of the “why” and the “how,” ensuring alignment across the board.

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You’ll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.