L2 Buyer – Fresh Produce

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours(Full-time)

Level: Buyer

Application Closing Date:  Friday 30th January

 

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

About the team and the role

We're looking for an exceptional Buyer to manage part of the Fresh Produce category. In this role, you will hold commercial accountability for your category, managing a complex global supply chain to deliver a market-leading range. You will help drive our sourcing strategy, cultivating resilient supplier relationships and utilising data to make fast, agile trading decisions that keep Ocado at the forefront of the market.

What you’ll do

Commercial  Accountability

• Be fully accountable for category P&L and deliver against all KPIs
• Negotiate and execute complex, high-value Joint Business Plans (JBPs) with growers and importers that drive mutual growth and innovation
• Utilise live data to make fast, commercially sound trading decisions, reacting quickly to market dynamics, weather events, and availability challenges
• Partner closely with the M&S sourcing team to drive joint initiatives
• Ensure zero GSCOP breaches. Always follow the Business Code of Conduct and act with integrity and due diligence

Strategy, Range & Innovation

• Expertly execute category reviews to refine the range, ensuring we are first-to-market with seasonal highlights and Ocado exclusives
• Work closely with the Category Trade Planner to ensure best-in-class execution across all channels 
• Collaborate closely with Supply Chain and Technical teams to mitigate risks, ensuring best-in-class availability and product quality that meets Ocado’s standards

 Negotiation & Supplier Excellence

• Have complex negotiations to agree upon and deliver market-leading Joint Business Plans that align with the customer plan and category strategy
• Manage and review the performance of a complex supplier base, communicating and developing strong relationships to drive high engagement
• Identify and create plans to mitigate potential issues/events that may impact the supply, and ensure product quality meets all Ocado requirements
• Include any line management responsibility 

Who you are

• Substantial experience in a buying role
• Strong negotiation skills
• Excellent commercial acumen
• Strong analytical and problem-solving skills
• Strong planning and organisational skills
• Proven ability to communicate and influence a wide range of audiences (internal stakeholders and external suppliers)
• A passionate foodie
• Experience in fresh produce categories is preferred

Training and Development

Joining our Buying team provides access to our Commercial Academy, a comprehensive development program structured around three pillars: Buyer Induction, Specific Skills (Buying & Selling), and General Skills. You'll gain access to external, advanced training such as Negotiation, as well as courses on Understanding Suppliers and Optimising JBPs. This whole program is designed to deliver a foundational and advanced skillset across essential commercial competencies.

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter:  Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail.  However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Senior CRM Manager – Zoom

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Associate

Application Closing Date:  Monday 26th January 2026

 

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

About the team and the role

You will be part of Zoom by Ocado, which is is Ocado Retail’s rapid grocery offering, delivering groceries in under 60 minutes to customers from our fully-automated warehouses. This is a rare opportunity to become a key member of the CRM team, within a wider dynamic and growing Zoom team, working to rapidly scale the business as we expand across London and further afield to win in the fast-growing immediacy grocery market.

Working closely with the wider CRM team and reporting to the Senior Customer Lead, the Senior CRM Executive is responsible for both the day-to-day execution and the long-term strategic direction of our lifecycle marketing. Your mission is to drive growth, retention, and frequency across all customer life stages through our BAU communications.

As part of a lean, "start-up" style team, you will thrive on autonomy and self-management. You will be expected to translate customer needs into persuasive creative communications, leveraging data to ensure every message hits the mark. A key focus of this role is maximizing the capabilities of our new marketing technology stack to create operational efficiencies while delivering measurable commercial growth.

What you’ll do

• End-to-End Campaign Management: Drive CRM commercial performance by overseeing key topline metrics and owning the development, production, and deployment of multi-channel campaigns across Email, Push, SMS, and Direct Mail.
• Performance Reporting & Insight: Take full accountability for reporting across all segments and campaigns. You will translate raw data into actionable insights, presenting "the why" behind the numbers to the wider business.
• A/B Testing: Design and implement a rigorous A/B testing roadmap to improve and optimise open rates, CTRs, and conversion metrics across the entire funnel.
• Platform Orchestration: Act as a "Super User" of our marketing tools (Braze, Movable Ink). You will partner with vendors to ensure we are utilising the latest features, with a focus on personalisation, real-time data triggers and operational efficiencies.
• Cross-Functional Collaboration: Work with the Trade teams to align CRM activity with the wider commercial calendar, ensuring a consistent brand voice and stock availability.

Who you are

• CRM Specialist: You have a proven track record of building highly segmented, personalised customer communications in a fast-paced environment.
• Customer-First & Commercially Minded: You don’t just send emails; you drive business outcomes. You are comfortable making data-driven trade-offs to balance customer experience with commercial targets.
• Detail-Oriented: You have a "measure twice, cut once" mentality, ensuring all logic, links, and creative assets are flawless before hitting send.
• Stakeholder Influencer: You possess excellent verbal and written communication skills, with the ability to build collaborative and productive relationships across key internal teams (Trade, Ops, Insight, Customer Service).
• Proactive Problem Solver: You have a "start-up" mindset—willing to roll up your sleeves to fix a bug one minute and present a campaign deep dive the next.
• Analytical & Curious: You are naturally inquisitive, always looking for the "next big win" in the data and willing to challenge the status quo.
• Technical Toolkit: * Preferred: Experience with CRM platforms (Braze or similar) and data visualization tools (e.g., Looker). Basic to intermediate HTML/CSS for email, and a working knowledge of Liquid logic is a plus.

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter:  Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail.  However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Senior Business Analyst – 12 Month FTC

Contract type: Fixed Term Contract (12 months)

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Senior

Application Closing Date:  Monday 12th January 2026

 

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

 

About the team and the role

Ocado Retail is currently undergoing significant change activity through several programmes with varied business requirements. These must all be captured to a high standard and in a consistent & traceable manner so that the feedback process between the Technology and Business teams is efficient & effective, and quality assurance is both rigorous & well documented.

 

As a Senior Business Analyst, you will use your knowledge of the retail industry to work with business owners, SMEs, Logistics and Technology teams to elicit requirements. This role will report to the IT Portfolio Lead.

 

What you’ll do

• Develop the problem definition via mapping of ‘As Is’ and ‘To Be’ operational processes in well presented business requirement documents
• Assess impact on operational model and increment model to satisfy new requirements
• Discovery and driving of stakeholder alignment via facilitation of workshops with SMEs & business owners to understand, challenge & capture requirements whilst clarifying and removing ambiguity
• Proactively model, document, and manage the end to end linked value chain for the eCommerce grocery business, ensuring the articulation of measurable milestones and key performance indicators (KPIs)
• Ensure requirements are translated into well articulated definitions that align to expected outcomes and map to actionable plans

 

Who you are

• Significant experience in digital product delivery within the grocery eCommerce industry
• Experience of event driven integrations, API development and data mapping
• Proven expertise in value chain analysis, value stream mapping, and the development of measurable KPIs and milestones for large scale eCommerce or retail operations
• Proven track record of translating strategic initiative outlines into detailed requirements with significant experience of developing target operational models
• Strong stakeholder management, influencing and conflict resolution skills, working with heads of business, product managers, SMEs, developers and architects
• Experience in organising and running workshops, gathering requirements and carrying out gap analysis, through a proactive approach focused on delivery of successful outcomes, with high attention to detail
• Able to create and maintain complex artifacts, with strong competence in use of process mapping tools
• Pragmatic, conscientious and with excellent written & verbal communication, able to tailor approach to get best out of working relationships

 

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter:  Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

 

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

 

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail.  However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

 

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form. 

 

Network Strategy & Delivery Associate

Contract type: Permanent

Location: Hatfield  (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Associate

Application Closing Date:  Monday 12th January 2026

 

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

 

About the team and the role

The Network Development team is responsible for defining the long-term physical network strategy and ensuring we have the right capacity to meet the business’ aggressive growth plans. This is a high-impact, fast-paced position focused on turning strategic objectives into tangible, cross-functional projects.

 

We are looking for a highly capable project lead and analytical doer to take ownership of key capacity and infrastructure initiatives. You will lead investigative work, synthesise complex information from across the business (Supply Chain, Operations, Finance, Technology), and drive the necessary decisions and execution. If you have a strong background in supply chain, logistics, or operational development and thrive on solving large, unstructured problems, this is the role for you.

 

What you’ll do

1. Project Ownership & Delivery

• Lead Investigative Work: Act as the primary owner for strategic initiatives, conducting analysis, interviewing key stakeholders across Supply Chain, Operations, and Tech, and synthesising information to formulate clear, evidence-based recommendations.
• End-to-End Project Management: Take full ownership of key projects from initial scope definition and stakeholder alignment through to final sign-off and mobilisation. This includes setting timelines, managing risks, and ensuring project momentum.
• Solution Design & Implementation: Bring structure to ambiguous problems. Translate high-level strategic goals into actionable steps and functional requirements, providing the necessary detail for operational teams to implement.
• Idea Generation: Proactively identify opportunities for network optimisation and efficiency, bringing forward and championing new ideas or process improvements to the team.

2. Strategy, Analysis & Process Formalisation

A. Network Planning Process & Ways of Working

• Process Formalisation & Ownership: Work closely with the Network Planning team to formalise and implement a reliable, repeatable cycle for refreshing the 10-year network strategy. This includes defining the roles, setting clear deliverables, and establishing the annual planning calendar.
• Workflow Shift: Help shift the team's capacity work from reactive requests to a predictable, scheduled workflow, ensuring all stakeholders understand their responsibilities within the capacity planning cycle.
• Stakeholder Coordination: Optimise cross-functional engagement by creating clear meeting cadences and defining joint Operational KPIs to ensure strategic alignment and data visibility, particularly between Network Development and Logistics teams.

B. Analytical Support & Strategic Packaging

• Strategic Analysis Support: Provide direct analytical support to the team by investigating strategic options, analysing data gaps, and developing supporting models that inform the core assumptions of the 10-year plan.
• Proposal & Presentation Development: Take the lead on compiling, structuring, and packaging the network plan and key capacity proposals into clear, compelling presentations. This includes translating complex analysis into high-level proposals suitable for senior management review and sign-off.
• Sign-Off Management: Coordinate the internal review process to secure formal approval for the network plan and other major capital investments, managing feedback and iteration cycles.

 

Who you are

• Investigative & Analytical Mindset: Exceptional ability to quickly digest complex data, understand technical constraints, and extract necessary information from diverse stakeholders.
• Supply Chain / Logistics Experience: Proven background in Supply Chain, Operational Development, Programme Management, or Consultancy, with exposure to complex networks, warehousing, or fulfilment.
• Project Leadership: Demonstrable ability to take full ownership of projects, driving them from an ambiguous concept to a defined, executable solution, often without direct line management authority.
• Bias for Action: A self-starter who excels at doing the work—from building financial models and drafting proposals to chasing key stakeholders and escalating blockers.

• (Desirable) Familiarity with network modelling, long-range capacity planning, and/or capital expenditure (CAPEX) approval processes.
• (Desirable) Experience working with or influencing internal Technology/Engineering teams.

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter:  Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail.  However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Senior Finance Analyst – Operations (6 Month FTC)
 

Contract type: Fixed Term Contract (6 months)

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Senior

Application Closing Date:  Monday 19th January 2026

 

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

About the team and the role

This role will be joining the Operations, Supply Chain and Stock Finance team, we look after all things operational, from stock inbounding through to the management of our fulfilment and last mile spend and performance. 

The Finance Operations team are key business partners to the internal Operations team and work closely with our partners at Ocado Logistics; we strive to provide best in class insight & analysis into operational spend & investments to help drive improved profitability. With exposure to senior stakeholders and management of more than £900m worth of operational costs it’s an exciting role which has a real impact on the business.

Reporting to the Operations Finance Manager, the role is pivotal in challenging and analysing operational costs and fees, involvement in project work, as well as providing insight for monthly packs, forecasting and budgeting processes.

What you’ll do

• Business partner the internal Operations team, and both Ocado Logistics and Ocado Solutions, tracking and challenging all Operational and Fee costs for the Ocado.com and Zoom businesses (>£900m annually)
• Support the Finance Manager in monthly forecasting and annual budgeting processes
• Provide monthly performance commentary and analysis for the quarterly Network Profitability sessions
• Lead the End-to-End Van Strategy program and perform Post Implementation Reviews for Capital projects
• Support cross functional projects to enhance profitability and customer proposition
• Be the lead on weekly processes, liaising with and challenge external stakeholders to build a robust understanding of costs to support decision making
• Support month end Management Account processes, including Actual to Budget reporting, reviewing balance sheets and providing analysis for Board packs
• Continuous process improvement through ongoing project work

Who you are

• Qualified accountant with experience post qualified (ACCA, CIMA, ACA)
• Strong academics with demonstrated numerical and analytical skills
• Experience of business partnering with senior and/or external stakeholders
• Strong communication, relationship building and influencing skills
• Ability to articulate financial data in a clear and transparent way
• Enhanced Excel skills preferred
• Previous Retail or Operational experience advantageous, but not essential
• Ability to build strong relationships with key stakeholders, both internal and external to the business
• Organised individual that thrives in a team environment
• Inquisitive mindset with a focus on continuous process improvement
• An adaptable and responsive person that is open to change and challenging the status quo
• Dedication to detail, quality and accuracy
• Highly numerate and analytical with a keen eye for detail that is deadline focused and goal oriented
• Methodical, organised and responds quickly to change, whilst demonstrating a proactive approach
• Ownership of results with a motivation for continuous improvement and self-development

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter:  Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail.  However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Commercial Manager – Infrastructure

Contract type: Permanent

Location: Hatfield  (Hybrid working – 3 days in the office)

Working hours per week: 40 hours – Full-Time

Level: Lead

Application Closing Date:  1st Feb 2026

 

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

About the team and the role

We're looking for a highly organised and results-driven Commercial Infrastructure Manager to play a vital role in driving the next stage of growth for our business. In this critical role, your primary responsibility will be to ensure we have the operational capacity needed to meet our business goals.
You'll work closely with key suppliers and internal stakeholders to manage capacity forecasts, secure necessary resources, and monitor performance against our contractual agreements.
This is a high-impact, high-stakes role with direct accountability for a significant portion of our operational expenditure. You will be directly responsible for managing relationships and performance tied to an annual spend of over £200 million.

What you’ll do

Capacity Definitions

• Capacity Forecasting: Take ownership of both short-term (3-month) and long-term capacity forecasts. You will be responsible for translating business needs into clear capacity requests for our vendors.
• Supplier Capacity Management: Act as the primary point of contact for key suppliers to secure and confirm the capacity we need. Your top priority is to ensure we achieve our capacity targets.
• Performance Monitoring: Continuously monitor and report on capacity achievement against contractual agreements. You'll be responsible for identifying and addressing 

Vendor Management

• Relationship Management: Manage relationships with a diverse range of third-party vendors, including key partners like Ocado Group.
• Performance and Productivity: Monitor the performance, productivity, and efficiency of vendor-provided equipment (MHE) and technologies. This includes evaluating the achievement of business case goals for new technology deployed in our warehouses.
• Contract Management: Ensure agreements are in place to secure the capacity guarantees we need. You will also be responsible for monitoring the performance of other critical contracts, including build contracts, infrastructure providers, landlords, billing authorities, and van finance contracts.
• Issue Resolution: Proactively identify and resolve performance issues with vendors to ensure they consistently meet and exceed their contractual obligations.

 

Who you are

• Proven experience in procurement and performance of vendors
• Strong understanding of capacity planning and forecasting principles
• Ability to analyse performance data and identify trends
• Ability to take that data and embed a commercial strategy
• Experience in contract negotiations, SLA setting and tracking
• Excellent communication, negotiation, and strong relationship management skills
• Highly organised with strong attention to detail
• MCIPS or CIPS qualification
• Experience in the logistics, e-commerce, or technology sector is a plus.

 

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter:  Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail.  However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

L2 Buyer – Beer and Cider
 

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours (Full Time)

Level: Buyer

Application Closing Date:  Wednesday 14th January

 

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

About the team and the role

We're looking for an exceptional Buyer to manage our Beer and Cider category.
In this role, you will be a core driver of commercial growth, responsible for ensuring that your supply base and product range are optimised. You will also be responsible for identifying and delivering value-added innovation, strategic range decisions, and proactively responding to key consumer trends like health and sustainability. A critical part of the job involves managing complex supplier negotiations and playing an important role in delivering great value and quality for the customer.
You will proactively use data and insights to maximise performance, driving sales, profitability, and share growth, directly supporting the overall Ocado Retail strategy and goals.
Based within the BWS buying team, this role is at the forefront of delivering great value, quality, and innovation for the Ocado customers. The role is an ideal opportunity for a great buyer to expand the category through a mix of new challenger brands and big market-leading brands.

What you’ll do

Supplier Management & Strategy

• Build long-term, strategic supplier relationships, managing supplier performance and identifying potential new partners.
• Lead complex negotiations to agree upon and deliver market-leading Joint Business Plans (JBPs) that align with our customer plan and category strategy.
• Maximise commercial returns by leading negotiations on supplier-funded media and ensuring targets are consistently delivered.

• Source and launch customer/market insight-led ranges and product innovation, ensuring we deliver great value, quality, and a best-in-class proposition for our customers.

Who you are

• Experience in a buying role
• Strong negotiation skills
• Excellent commercial acumen
• Strong analytical and problem-solving skills
• Strong planning and organisational skills
• Proven ability to communicate and influence a wide range of audiences (internal stakeholders and external suppliers)
• A passionate foodie
• Experience in FMCG or Alcohol  categories is preferred

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter:  Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail.  However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Operations Associate – Ocado Ads

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours (Full Time)

Level: Associate

Application Closing Date:  Wednesday 21st January  

 

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

About the team and the role

As the Operations Associate at Ocado Ads, you will be the engine room of our media business. You will play a critical role in bridging the gap between our sophisticated data products and our clients. You will take full ownership of the operational lifecycle for Beet (our insight platform), as well as our Onsite and Offsite media propositions. This is a highly cross-functional role requiring a mix of project management, technical platform administration, and stakeholder enablement.

What you’ll do

Platform Setup & Technical Operations

• Lead the end-to-end technical setup for Off-site campaigns across social media platforms and data partners.
• Own the setup and training of the Ocado Ads Manager and provide operational support for retail media ad vendor integrations.
• Manage the onboarding and system setup for all new users across Beet, Onsite, and Offsite tools.
• Oversee the ongoing management of live campaigns to ensure technical delivery aligns with project specs.

Training & Stakeholder Enablement

• Design and run Insight training sessions for Beet, catering to both internal Ocado teams and external brand clients.
• Act as the subject matter expert for Ocado Ads Manager, providing hands-on training to ensure users are self-sufficient.
• Project manager, create and update "how-to" documentation and FAQs to support platform adoption and best practices.

Support & Issue Resolution

• Manage the Beet Helpdesk, acting as the first point of contact for troubleshooting, bug reporting, and general platform inquiries.
• Work closely with the Propositions Lead to escalate technical hurdles and provide feedback on platform usability.
• Provide day-to-day operational assistance to the wider media team to ensure smooth campaign execution.

Project Management & Finance

• Own the monthly billing cycle across Ocado Ads solutions, ensuring all Beet subscriptions, Onsite media, and Offsite campaigns are accurately invoiced.
• Maintain the master project roadmap for Offsite media, ensuring all milestones—from data partner syncs to creative go-live—are met.
• Continuously look for ways to streamline workflows to reduce manual processes and improve accuracy.

Who you are

Experience & Skills

• Operational Mindset: You enjoy building processes and ensuring nothing falls through the cracks.
• Technical Savvy: Experience with ad-tech platforms (e.g., CitrusAd, Epsilon, Facebook Ads Manager) or SaaS insight tools is a significant plus.
• Communication: Confident in presenting and running training sessions for diverse audiences.
• Detail-Oriented: High level of accuracy in data entry, platform setup, and financial invoicing.
• Problem Solver: You are proactive in identifying bottlenecks and finding ways to streamline workflows.

Requirements

• Around 2 years of experience in media operations, ad-tech, or a fast-paced retail environment.
• Strong proficiency in the Google suite.
• Proven ability to manage multiple projects simultaneously under tight deadlines.

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter:  Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail.  However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Senior Finance Manager – Commercial Control
 

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Manager

Application Closing Date:  Monday 2nd February 2026

 

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

About the team and the role

The Commercial Finance team has exposure to the heartbeat of how our business trades and plays a key role in delivering on our financial objectives. This team provides insight, value add and reporting for both Ocado.com and Zoom by Ocado. It’s an exciting time to join the Commercial Finance Team as we head into a pivotal period of accelerated growth and continue to raise the bar for both our finance and commercial colleagues. 

As the Senior Finance Manager for Commercial Controls you will be responsible for a team of 4 finance professionals who support and partner our Commercial teams within Commercial Insight, Strategy and Monetisation, delivering insight and decision support to drive our profitable growth targets.

What you’ll do

Gross Profit: 
 

• Ownership of the performance analysis of the P&L for Ocado.com Gross profit and associated income and cost lines, supporting the Finance Manager in delivering timely, insightful commentary on key levers of performance and building a strong relationship with our Accounting Centre of Excellence team to validate and review monthly reporting processes and sign-off on financials/reconciliations 
• Coordination of Commercial Insight & Strategy team across wider Commercial Finance function, FP&A, Control & Reporting and Finance Operations teams. 
• Establish strong relationships with key stakeholders across the leadership team (including CEO, CFO, FD & CCO), and specifically business partner relationship with the Director and Heads of within the various areas

 

Monetisation: 

• Ownership of the performance analysis of the periodic reporting of all supplier income (promotional funding, supplier media, data) in P&L for Ocado.com and Zoom and building a strong relationship with our Accounting Centre of Excellence team to validate and review monthly reporting processes and sign-off on financials/reconciliations 
• Ensure collaboration with Commercial Insight & Strategy team with respect to commentary and insight on performance 
• Ensure appropriate processes are in place to support the delivery of annual Joint Business Plan targets with Commercial teams 
• Ownership of relationship with 3rd party promotional audit supplier 
• Establish strong relationships with key stakeholders across the leadership team and specifically business partner relationship with: Buying Directors, Head of Supplier Services and GCA Code Compliance Officer

 

Zoom: 

• Ownership of the weekly trade performance reporting and insight for Zoom by Ocado 
• Ownership of the performance analysis of the periodic P&L for Zoom by Ocado down to EBITDA, supporting the Finance Manager in delivering timely, insightful commentary on key levers of performance and building a strong relationship with our Accounting Centre of Excellence team to validate and review monthly reporting processes and sign-off on financials/reconciliations 
• Ownership of the periodic reporting of all supplier income (promotional funding, supplier media) in P&L for Zoom by Ocado 
• Establish strong relationships with key stakeholders across the Zoom by Ocado leadership team including Head of Zoom and their functional lead) 
• Ownership of business case modelling for immediacy and Zoom by Ocado, including Board level approval and network strategy implementation support 

Who you are

• Experience of managing and developing a diverse team of managers, analysts and graduates 
• Demonstration of team leadership and vision, beyond day-to-day tactical/BAU 
• Managing individual and team priorities in a fast paced environment 
• Experience of business partnering and stakeholder management of C Suite, Heads and Director levels 
• Able to quickly hone in on key drivers of performance, identify actions and deliver value-add change 
• Commercial acumen and experience of delivering value-add insight
• Experience of building business cases (payback, NPV etc) and driving their implementation
• Strong technical accounting knowledge in respect of income recognition, provisions and general balance sheet accounting 
• Highly numerate and analytical with a keen eye for detail that is deadline focused and goal oriented 
• Eager to learn 
• Qualified accountant with strong academics 
• Retail/FMCG experience is desirable but not essential 

 

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter:  Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail.  However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Media Partner – Ocado Ads
 

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours (Full Time)

Level: Associate

Application Closing Date: Wednesday 21st January

 

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. 

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. 

About the team and the role

The Media Partner is a pivotal, supplier-facing role within the Ocado Ads organisation. You will be instrumental in executing a critical transformation, helping to define and deliver a new way of working with our partners that ultimately drives value for our suppliers, Ocado, and our customers.

Your primary focus will be to own, consult, and deliver media plans for a designated portfolio of FMCG suppliers. This involves building trusted relationships, developing customer-first media strategies aligned with promotional plans, and managing ambitious commercial revenue targets. The role demands a highly commercial and credible individual with a strong passion for the high-growth Retail Media industry and an aptitude for navigating a complex, transformational environment.

What you’ll do

Account Management & Commercial Delivery

• Own and manage a portfolio of supplier partner media accounts, in partnership with your Media Planning Manager, driving commercial media revenue across the portfolio.
• Develop and pitch compelling, customer-first media plans across onsite, offsite, and emerging media channels across the Ocado Ads portfolio.
• Work closely with the Buying/Commercial Department to ensure all media plans are strategically aligned with the business’s commercial direction and promotional calendar.
• Plan and optimise media campaigns, owning performance conversations and leading this section in quarterly business reviews.
• Lead on Ads Manager rollout for your book of business, maximising usage and efficiencies
• Own Beet set up, invoicing and supplier usage to maximise their experience with the tool. 

Strategy & Expertise

• Become the go-to expert in Ocado Retail's media proposition, advising suppliers on the best strategies and tactics to market effectively to our customers.
• Contribute strategically to the wider retail media transformation roadmap, helping to build out new processes and operating models.
• Be able to communicate data and insight clearly and concisely to various functions and seniority levels across both the supplier and internal teams.

Relationship Management

• Proactively build and maintain strong trusting relationships with key contacts across supplier partners and critical internal stakeholders.
• Ensure that media plans link clearly to supplier objectives (e.g., NPD launches, volume drive) while enhancing the overall customer shopping experience.

Who you are

Essential Skills & Experience

• At least 2 years of experience trading online media, managing digital marketing campaigns, or in a commercial account management role.
• Direct experience working with retail media plans, FMCG brand partners, and/or media agencies.
• Strong analytical capability and commercial acumen, comfortable with sales and negotiation.
• A strong passion for the retail media industry and a desire to be part of a major transformation roadmap.
• Proven ability to build strong, trusting relationships with external and internal stakeholders.

Personal Attributes

• A credible and authoritative individual who can project trust to stakeholders at different organisational levels.
• Ability to navigate ambiguity, embrace complexity, and upskill quickly on new business models, ad products and Beet dashboards.
• Calm under pressure, resilient, detail-oriented, and pragmatic in approach.
• Highly self-aware, with excellent time management and an ability to work quickly and to tight deadlines.

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. 

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. 

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.  

Never miss the moments that matter:  Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. 

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail.  However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.